Intake & Referral Processing
Patient Intake and Referrals, Simplified
Make collaborative and more informed referral decisions for you and your patients with Concord Care Intake™.
Monitor Referral Progress in Real Time
Filter Incoming Referrals From Multiple Sources
Detect Bottlenecks to Reduce Workflow Interruptions
Reduce Staffing Challenges With On-Site and Virtual Teams
Harness Powerful Analytics for Data-Informed Decisions
Enhance Your Existing Environment, Don’t Change It
“Concord Care Intake™ has created significant efficiencies for our intake and referral department. It streamlines the referral-review and dispositioning workflow, saving our intake coordinators significant time, and saving intake directors nearly two hours per day through its automated analytics and reporting.”
— Wendy Taylor, MSW, LCSW, Director of Assessment and Referrals, Hendricks Behavioral Hospital
Behind every referral is a patient in need of care.
The intake and referral process is a critical first step in the patient journey.
Standardize the intake process
Receive and review referrals from multiple sources on one screen, eliminating the confusion and lost time that comes from searching for the right window. Referrals are pooled from fax, email, call centers, and more.
Improve collaboration and reduce gaps in care
Reduce process interruptions and speed up referral processing with collaborative tools that provide clarity into team member responsibilities. Concord Care Intake™ also allows staff to work remotely, allowing organizations to utilize the best talent available regardless of location.
Drive business growth with meaningful insights
Actionable analytics allow organizations to quickly identify referring facilities with the highest percentage of accepted referrals as well as better understand the cause of lost referrals.
Why Choose Concord?
Built by healthcare professionals, for healthcare professionals.
Built by a team of healthcare professionals with decades of first-hand experience
25 years of helping healthcare organizations transmit patient data
12 Million pages of PHI transmitted each business day
