Concord Technologies and Solgenia announce their integrated fax solution partnership.

SEATTLE, WA, 30 May 2013 – Concord Technologies and Solgenia® are celebrating the success of their partnership established late last year. The integration between the companies solidifies a strong relationship and directly benefits the users who seek best-in-class hybrid technology solutions to meet their fax needs.

Concord Technologies provides cloud-based online fax capabilities with unparalleled reliability, security, and speed requiring no upfront capital investment. Concord’s Web Services and associated tools and resources are used extensively by companies looking to offer a rebranded fax service to their users and by enterprise customers who are looking to integrate 3rd party applications to automate inbound or outbound fax-centric business processes.

Solgenia Inc. is a leader in network fax communications and is the publisher of Facsys™ Suite of Products. Solgenia has enhanced fax messaging from simple document transport into fully integrated solutions including unified communications, business process workflows, multi-function peripheral devices and major Enterprise Content Management and Resource Planning systems.

The integration between the Facsys server and Concord Fax Online enables the on-premise Facsys server to send and receive faxes over the internet using Concord’s network, eliminating the need for phone lines and fax modem hardware typically required when utilizing fax servers. The integration enables system administrators to easily deploy high-availability architectures using virtualization and removes the risk of local telephone outages.

The combined solution is easy to configure and no special equipment is required so it is up and running in minutes. There are no changes to the user experience and they are no longer susceptible to local outages or phone issues. Other benefits include having all faxes processed by a single, centralized Facsys server and the ability for users to pay only for what they use.

Users of the hybrid on-premise / cloud architecture of the integrated solution benefit further from being able to deploy local fax numbers around the globe using a single centralized fax server and by leveraging unique technologies such as the patented SureConnect™ technology from Concord to ensure the highest successful page-completion rate in the industry.

Facsys customers sign up for an account with Concord Technologies and enter this account information into the Facsys server configuration dialogs. Once this is done, the Facsys server will route outgoing fax messages to Concord for delivery and will similarly receive inbound faxes from the Concord network. “We are delighted to be working with Concord Fax Online to bring our customers new options for Facsys online solutions” says Bob Binns, CEO of Solgenia, Inc.

“The partnership between Concord and Solgenia enables users of on-premise technology to benefit from all the scalability and redundancy of the cloud and to immediately remove all of the complexity of onsite IP telephony configuration or the costs of traditional phone lines. We are delighted to be welcoming Solgenia to our established ecosystem of partners and are confident that customers will realize immediate and tangible benefits from our close collaboration with the Solgenia product teams” noted John Harrison, SVP Sales and Marketing at Concord Technologies.

About Concord Technologies

Concord is the premier provider of integrated fax solutions for business. Its advanced network architecture provides near unlimited capacity, unmatched reliability and advanced security features. Concord Fax supports a comprehensive range of service offerings, including versatile Web Services that facilitate integration with any corporate software application.

About Solgenia

Solgenia is a leading Cloud enabling company that assists organizations in accelerating business benefits to increase productivity, reduce costs, and deliver more value to their respective customers. As a Cloud enabler, Solgenia is specialized in providing Platform Infrastructure, Business and Collaboration Apps for the Cloud Ecosystem. Solgenia engages with Cloud Application Providers, Cloud Service Providers, Cloud Brokers, and Cloud Customers / Users to establish and enrich their business Cloud experience. The company has a direct presence in USA, Canada, Italy, and Mexico and maintains a reseller network of more than 400 partners all over the world. For more information, please visit

Concord Technologies