Concord’s Practical AI™ and next-generation technologies can help streamline document processes, boost efficiency, and empower teams at every stop along the automation journey.
Concord’s Practical AI™ and commitment to next-generation technologies is reshaping how healthcare organizations approach their document-centric processes. By integrating automation at key workflow junctures, healthcare teams can achieve significant improvements in operational efficiency, accuracy, and overall productivity. These digital tools not only reduce manual effort and repetitive tasks but also empower staff to focus on higher-value patient care activities, ensuring that every member of the team can contribute to their full potential.
As the healthcare sector faces mounting administrative challenges, adopting innovative automation strategies becomes essential for sustaining growth and maintaining a competitive edge. But where to start?
Automating Workflows At Your Scale — And Comfort Level
One of the critical advantages of modern workflow automation is its adaptability to organizations of all sizes and varying levels of technological readiness. Concord’s solutions are designed to meet healthcare providers where they are, offering customizable automation pathways that align with their unique operational needs and comfort with new technologies. Whether starting with simple automation of routine tasks or scaling up to more advanced AI-powered processes, organizations can progress at their own pace, minimizing disruption while maximizing the benefits of digital transformation. This flexible approach ensures that automation initiatives are both achievable and sustainable, fostering long-term success across the healthcare landscape. Our eBook, Understanding Concord’s Practical AI™ Approach, walks you through a sensible, incremental approach to successful AI-driven intelligent document processing. Download the eBook.
Document Workflows: The Perfect Launch Point for AI Adoption
Despite the growing excitement around AI in healthcare, only 30% of AI pilots successfully transition from pilot phase to full production. Often, these projects falter because they are overly ambitious, lack clear alignment with pressing workflow challenges, or simply fail to demonstrate immediate value. Concord’s recent webinar, Confident AI Adoption: Driving Efficiency and Value In Document Heavy Healthcare Operations, explores a proven strategy for success: focusing on fax-based healthcare document workflows as an entry point for AI. By targeting these highly repetitive and time-consuming processes, organizations can quickly realize tangible gains, build stakeholder confidence, and lay a solid foundation for broader AI adoption across more complex workflows. Watch the webinar here.
Straight-Through Processing for Healthcare: A C-Suite Imperative
Straight-Through Processing (STP) has revolutionized automation in the financial sector by enabling end-to-end digital handling of transactions without manual intervention. Now, healthcare organizations are tapping into the potential of STP to transform how they manage documents and data. By streamlining everything from claims processing to patient record management, STP minimizes errors, reduces administrative bottlenecks, and accelerates care delivery timelines. Executives are recognizing that embracing STP not only drives operational excellence but also positions their organizations to meet evolving regulatory requirements and patient expectations in an increasingly digital healthcare environment. Read more about STP here.
Customer Spotlight: How Provation Grew Customer Satisfaction, Eliminated Support Issues
Provation has become synonymous with clinical productivity, serving hundreds of healthcare providers who rely on its software to document procedures efficiently from start to finish. The integration of Concord Cloud Fax services into the Provation® Apex application marked a significant advancement, introducing new data-usage workflows that seamlessly blend digital and traditional communication methods. This integration greatly reduced the volume of fax-related support calls, allowing IT teams to focus on innovation rather than troubleshooting. As a result, users benefited from a more intuitive experience, faster issue resolution, and higher overall satisfaction, demonstrating the real-world value of thoughtful technological partnerships in healthcare. Read their full success story here.