HIPAA Compliant Fax Services & Healthcare Cloud Adoption | Concord

Concord Digital Fax

Hybrid Solution

The best of both worlds for enterprise digital fax

Hybrid moves fax transmission to the cloud, while retaining your on-premise server’s security, integrations, routing, and automation rules.

Hybrid Benefits

Reduce complexity while protecting your enterprise communication network investment.


Reduce Operational Expense

Eliminate or reduce fax telephony line costs and maintenance

data-center footprint and related maintenance costs

Reduce or Remove
machine costs like ink, toner, paper

on just one vendor to manage maintenance, servers, and troubleshooting, as needed


Preserve the Current Employee Work Environment

Maintain your organization’s existing network integrations, automation, and workflow configurations

Eliminate the need to train
staff to drive adoption

Easy implementation process
you to migrate at your speed

No change-management
or migration-related downtime


Maintain Business Continuity

Easily scale and eliminate fax telephony and server capacity limits

Seamlessly integrate
with existing user applications

Achieve secure and reliable business
through cloud transmission


Increase Security and Peace of Mind

Ensure regulatory compliance and privacy
of data through trusted measures including
HIPAA, SOC1, SOC2 Type 2, TLS Encryption

Responsive 24/7
U.S based customer support

Competitive 401K Match
Reduce Operational Expenses

Eliminate fax line costs, reduce data center footprint, machine expenses, and depend on a single vendor for management.

Better Data Management
Seamless Integrations

Seamlessly integrates with existing applications with the ability to scale in real-time to eliminate fax telephony and server capacity limits, ensuring business continuity.

Filter Incoming Referrals From Multiple Sources
Maintain Current User Experience

The simplified implementation process maintains your existing network integrations, automation, and workflow configuration. Migrate your fax lines with no downtime or need for staff training or change management.

SOC 2 Type 2 Compliant
Increase Security and Peace of Mind

Ensure regulatory compliance and privacy of data through trusted measures such as HIPAA, SOC1, SOC2 Type 2, and TLS encryption. Additionally, maintain in-house data security and have access to Biscom’s responsive 24/7 U.S.-based customer support.

Hybrid Features

Scale in real time to support fax-volume fluctuation

TLS encryption

Send and receive via email, web client, EHR or other workflow application

Real-time, sent fax status alerts

Active Directory and SSO integrations available

Web-based, desktop and mobile interfaces

Customizable cover pages

Custom Retries

Inbound and outbound automation

Customizable workflow configurations

Monitor departmental usage by job type, fax number and user

“Biscom’s hybrid fax solutions have provided significant time savings, allowed us to reduce hardware and support costs, and ultimately increased reliability for our customers that depend on us.”


How FAXCOM Hybrid Works

Transform Unstructured Data with Concord Cloud Fax

Switch from static documents to dynamic assets by extracting relevant fields from documents to create structured data. Move the right data into applications you are developing or already using to empower your organization with data-driven decision-making and seamless interoperability.

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