Concord Digital Fax
FAXCOM On-Prem Solution
FAXCOM On-Prem, from Concord lets you be the architect of your enterprise communication network.
Optimize Enterprise Operations with Secure, Streamlined and Integrated Digital Fax
Standardize Enterprise Operations & Control Costs
Manage enterprise-wide costs while empowering all departments
Monitor and scale fax usage to meet increased demand
Streamline workflows and automate routing to department queues
Maintain brand consistency with outbound fax cover pages
Maintain a High Level
of Security Control
Retain organization data in
house and/or in-country
Utilize on-site or virtual
server alternatives
Safeguards confidential information
using TLS Encryption
Help achieve HIPAA compliance
through rigorous audit trails
Seamless Integration for
Streamlining Staff Workflows
Tailor inbound and outbound configurations to match organization specific requirements
Partner integrations with top healthcare EHRs such as Epic and Oracle Cerner
Effortlessly integrate multi-function printers and other devices
Deploy updates and upgrades with no downtime
Reduce Operational Expenses
Eliminate fax line costs, reduce data center footprint, machine expenses, and depend on a single vendor for management.
Seamless Integrations
Seamlessly integrates with existing applications with the ability to scale in real-time to eliminate fax telephony and server capacity limits, ensuring business continuity.
Maintain Current User Experience
The simplified implementation process maintains your existing network integrations, automation, and workflow configuration. Migrate your fax lines with no downtime or need for staff training or change management.
Increase Security and Peace of Mind
Ensure regulatory compliance and privacy of data through trusted measures such as HIPAA, SOC1, SOC2 Type 2, and TLS encryption. Additionally, maintain in-house data security and have access to Biscom’s responsive 24/7 U.S.-based customer support.
Customizable features tailored to fit your
network and business operations
TLS encryption
Send and receive via email, web client, EHR or other application used in your everyday workflow
Real-time, sent-fax status alerts
Active directory and SSO integrations available
Web-based, desktop and mobile interfaces
Customizable cover pages
Custom retries
Inbound and outbound automation
Customizable workflow configurations
Monitor departmental usage by job type, fax number and user
Enterprise system monitoring with automated alerts
“Staff members love the user interface and manager review queries. It is so organized and easy to use. It makes their jobs much easier.”
— HEALTH CARE GROUP
“In five years, On-Prem has never gone down once.”
— INTERMEX CI
“What we like best is there are so many possible solutions for our customers within your products— we’ve never had to look very far for several solutions to meet our business partner needs.”
— OPERATING SYSTEMS ENGINEER, FORTUNE 100 BANK
