Prioritizing Cloud Fax Replacement: Improving Performance for Better Patient Care

What’s in the two-pager?

Learn why it might be time to replace your current cloud fax vendor. 

Replacing an underperforming cloud fax solution may be a necessary addition to the roadmap for Independent Software Vendors (ISVs) who find that customer satisfaction and healthcare outcomes are at risk from their current service. When functionality gaps consistently create support issues and generate end user complaints, it is time for a new cloud fax solution.

Many customers make the switch to Concord Cloud Fax after experiencing the following issues with their cloud fax solutions:

• Inbound Integration that misses basic fax information
• Limited outbound fax status visibility
• Inadequate service reliability and unacceptable service disruptions
• Poor customer communication and support when service issues occur
• Inability to provide customized inbound and outbound fax integration

Learn more about the reasons to move from your current cloud fax provider to Concord Cloud Fax.

Get rid of costly fax services and use Concord.

No more fax servers. No more telephony. No more support struggles.
It’s no wonder Concord has a 97% year-over-year customer retention rate.