The Benefits of Switching Cloud Fax Vendors | Concord Technologies

Replacement Market WP

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A smooth transition from other solutions.

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Concord empowers partners to easily integrate our tools, through our APIs. From the development to post-implementation, our teams work hard to make sure that your organization has a seamless transition.

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Replacing an underperforming cloud fax solution may be a necessary addition to the roadmap for organizations who find that customer satisfaction and healthcare outcomes are at risk from their current service. When functionality gaps consistently create support issues and generate end user complaints, it is time for a new cloud fax solution that is designed to meet complex customer needs and requirements.

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Concord supports better healthcare outcomes.

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Enhanced Reliability – Concord’s cloud fax platform was purpose-built from the ground up to provide high levels of reliability to ISV partners, because customers and patients depend on it.

Improved Customer Communication and Support – On the rare occasion when a disruption occurs, we provide timely support updates and a clear analysis of the root cause. We ensure customers completely understand what happened and detail preventive actions to avoid similar future occurrences.

Added Functionality for ISV Offerings – Concord makes it possible for software vendor partners to offer enhanced fax integration to their customers, including fax classification and extraction features.

Focus on Security/Compliance –Unlike other cloud fax vendors claiming SSAE16 SOC2 compliance by merely hosting their service in a SOC2-compliant data center, Concord conducts an annual audit of our platform itself against the SOC2 Trust Service Categories of security, availability, processing integrity, and confidentiality. 

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Learn more about how Concord can ease some of the shortcomings of your current cloud fax vendor.

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Why do our partners choose Concord?

We’re committed to providing our partners with all of the capabilities needed for their users to get the most out of their documents.

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Choose how you’d like to integrate with Concord: Your users can maintain a Concord Cloud Fax account, or you can choose a seamless fax integration under your own brand.

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Concord’s Cloud Fax integration options include giving users the ability to both send and receive faxes from directly within your EHR or application interface.

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Our AI-based Intelligent Data Extraction technology enables partners to extract data from inbound documents and present it immediately within their own application.

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Our cloud-based platform means you don’t need to worry about servers, and it also provides the flexibility and scalability that enable our partners to exchange high volumes of documents.

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Concord’s partners are made up of EHRs, Health IT services, and a range of other software vendors. We’re suitable for any industry that needs to exchange critical documents securely.

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Our network architecture and patented deliverability technology mean that our partners trust us to deliver on every transmission, regardless of page volume.

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Get the right solution for your organization.

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Integration

Register for our Developer Portal to get instant access to our suite of APIs, developer guides and support. Our wide range of tools are aimed to get you up and running as quickly as possible with a well-designed and tightly integrated solution.

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Partner

Give your users the power to do more with their documents within the applications they use every day. Users can send and receive faxes, automate document intake, and to route captured data into their own systems.

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Submit a Partner Program Inquiry.

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SOLUTIONS

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Enterprise Cloud Fax

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Document Automation

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Intelligent Data Extraction

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GET STARTED

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Build an Enterprise Quote

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Integrate with Us

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Speak to Sales 

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Sign-up for Fax Pro

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SUPPORT

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Open a Ticket

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Cloud Fax Videos

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Cloud Fax Downloads

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Cloud Fax User Guides

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NEXTSTEP Downloads and Docs

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NEXTSTEP Videos

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CONTACT

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2025 First Avenue Suite 800

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Seattle, WA 98121

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Contact Us

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+1 206-441-3346

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LEGAL

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Terms of Use

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Privacy Policy

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Product names, logos, brands, and other trademarks featured or referred to within this site are the property of their respective trademark holders.

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