Behavioral Health Referral Management
Accelerate decision making with an AI-powered approach
Expedite patient care and referral processing by prioritizing key acceptance criteria to better manage your referral network
91%
Bed Capacity
(from 64%)
28%
Increase In Expected Referrals
4 Minutes
Average Time to Process Referrals
Optimize your behavioral health referral network and improve census with AI
Process referrals more efficiently, enhance staff interpretation, and foster better collaboration with referral partners using Concord Care Intake
Behavioral Health Referral Results Achieved with Concord Care Intake:
91%
Bed Capacity
(from 64%)
28%
Increase In Expected Referrals
4 Minutes
Average Time to Process Referrals
“Employee satisfaction and morale has increased”
– US HealthVest Behavioral Healthcare
Concord Care Intake™
Concord Care Intake™
Optimize your referral network
“Our referrals sources love it as well, [they] get an immediate response from us [and] are not spending hours looking for a bed or trying to figure out if we accepted a patient or not”
– Wendy Taylor
Hendricks Behavioral Hospital
Flag Key Referral Criteria to Quickly Accept Patients
Expand your staffs knowledge base by flagging information pertinent to decision making
Make Decisions before Faxes are fully received:
Page Streaming
View Fax Documents before Fully received to respond to referral partners faster
Make Faster, More Informed Decisions
Remove tedious manual work, and accelerate decision-making—all within an AI-Driven shared workspace.
Data Extracted from Documents and Acceptance Criteria Highlighted
Prioritize Patients Based on Current Availability
Detect Bottlenecks to Reduce Workflow Interruptions
Harness Powerful Analytics for Data-Informed Decisions
Reduce Staffing Challenges With On-Site and Virtual Teams
Enhance Your Existing Environment, Don’t Change It
Streamline Reporting
“Corporate is very happy with our reporting structure; we are not only able to create reports quickly, saving me 2 hours every day. per staff member, but also we can focus on business growth. Recently, we acquired 3 new hospitals based on those reports”
– Wendy Taylor
Hendricks Behavioral Hospital
Hybrid workforce widens expertise and simplifies scheduling
“It’s Allowed me to increase the expertise that I have on my team. Having the ability to have someone work from home has increases the range or area that I can pull that expertise from”
– Wendy Taylor
Hendricks Behavioral Hospital
Streamlined Referral Access
- Review referrals from a digitized queue.
- Quickly associate patient documentation sent separately from the referral.
- Effortlessly search for and locate referrals.
Rapid, Transparent Collaboration
- View all referrals in one place to best prioritize and manage the intake queue.
- Access patient timelines to see a history of actions taken by intake team members.
- See patient documents and data all in one place, saving time switching between screens and shuffling through documents.
- Reduce process interruptions and speed up referral processing with collaborative tools.
Optimize The Intake Process
- Quickly identify and address temporary bottlenecks to decrease referral loss.
- Make faster decisions with automatically extracted key patient data.
- Operational analytics reveal parts of the intake process that need improving.
Data Insights Inform Growth Strategy
- Identify referring facilities with the highest percentage of accepted referrals.
- Better understand the types of treatments with the most successful results.
- Determine the referring sources who are most efficient to work with.
Why Choose Concord Technologies?
Built by healthcare professionals, for healthcare professionals.
Built by a team of healthcare professionals with decades of first-hand experience
25 years of helping healthcare organizations transmit patient data
5 years automatically extracting patient data
