Implementation Support
Stress-Free Implementation
We do the heavy lifting, so you don’t have to.
Concord’s highly experienced Client Implementation Project Managers work directly with your stakeholders, along with your Concord Account Executive and Sales Engineer, to guide your smooth transition to Concord’s solutions, ensuring your people and systems are ready for launch.
A Simple and Streamlined Approach
Your Customized Implementation
The details of your current environment, pain points, app dependencies, and key metrics for success are collected and documented. Subsequent meetings help confirm the Concord solution maps to your current workflows, refines existing processes, and optimizes operational efficiencies.
Experienced Implementation Project Managers
Our team manages the flow of information between stakeholders, double-checks that the correct forms are submitted, schedules and conducts trainings, coordinates with the porting team, and so much more. We are dedicated to making the implementation process as seamless and painless as possible.
Single Point of Contact
Concord provides a single point of contact who stays with you until your Cloud solution is up and running providing user and administrative training, support, or whatever you need.
