Implementation Support

Stress-Free Implementation

We do the heavy lifting, so you don’t have to.

Concord’s highly experienced Client Implementation Project Managers work directly with your stakeholders, along with your Concord Account Executive and Sales Engineer, to guide your smooth transition to Concord’s solutions, ensuring your people and systems are ready for launch.

A Simple and Streamlined Approach

Your Customized Implementation

The details of your current environment, pain points, app dependencies, and key metrics for success are collected and documented. Subsequent meetings help confirm the Concord solution maps to your current workflows, refines existing processes, and optimizes operational efficiencies.

Experienced Implementation Project Managers

Our team manages the flow of information between stakeholders, double-checks that the correct forms are submitted, schedules and conducts trainings, coordinates with the porting team, and so much more. We are dedicated to making the implementation process as seamless and painless as possible.

Single Point of Contact

Concord provides a single point of contact who stays with you until your Cloud solution is up and running providing user and administrative training, support, or whatever you need.

“In IT it’s nice to have things that work. We are in eastern Oregon and have a small-town mindset. Concord cares about who they are, and what their name means. They are proud of what they do. We have spent thousands of dollars with a lot of companies, and nobody ever calls to see how onboarding was, how are we doing. Concord stays in touch, not only to see how we are doing, but also to tell us how we can save money with new pricing or products.”

“Before I even sat in a meeting with Concord our whole system was already laid out in the way we’d need it. I was instantly sold.

“In business you deal with a vendor or with a partner. We have a partner with the team at Concord Technologies.”

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