Building long-term partnerships.
Many of our partners have grown with us and continue to use Concord as a trusted vendor for their Cloud Fax needs. Our 97% year-over-year retention rate says it all.

Extremely high customer retention is Concord’s best demonstration of customer satisfaction. It also affirms the effectiveness of our efforts to look after customers and partner with them to ensure their success. Concord takes pride in the customers who have been with us for many years, starting small and growing with us over time.
Get quality support with Concord.
In addition to our solutions, we provide all the tools necessary to customers to help them thrive. Every customer engagement includes the following free services and tools:
- Expert Developer Resources available at no additional charge to customers
- High quality, U.S. -based customer support by telephone, email, and other methods
- Partnership development consulting to strengthen go-to-market strategies and other initiatives
- Marketing support focused on creating market awareness and promoting value propositions
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Learn more about how Concord Technologies takes a long view of building customers’ businesses by focusing our efforts on strengthening and sustaining customer operations.
Why do our partners choose Concord?
We’re committed to providing our partners with all of the capabilities needed for their users to get the most out of their documents.
Multiple Options to Partner
Choose how you’d like to integrate with Concord: Your users can maintain a Concord Cloud Fax account, or you can choose a seamless fax integration under your own brand.
Send and Receive
Concord’s Cloud Fax integration options include giving users the ability to both send and receive faxes from directly within your EHR or application interface.
Intelligent Data Extraction
Our AI-based Intelligent Data Extraction technology enables partners to extract data from inbound documents and present it immediately within their own application.
Cloud-Based
Our cloud-based platform means you don’t need to worry about servers, and it also provides the flexibility and scalability that enable our partners to exchange high volumes of documents.
For EHRs and other systems
Concord’s partners are made up of EHRs, Health IT services, and a range of other software vendors. We’re suitable for any industry that needs to exchange critical documents securely.
Industry-leading reliability
Our network architecture and patented deliverability technology mean that our partners trust us to deliver on every transmission, regardless of page volume.
Get the right solution for your organization.
Integration
Register for our Developer Portal to get instant access to our suite of APIs, developer guides and support. Our wide range of tools are aimed to get you up and running as quickly as possible with a well-designed and tightly integrated solution.
Partner
Give your users the power to do more with their documents within the applications they use every day. Users can send and receive faxes, automate document intake, and to route captured data into their own systems.
Register for Developer Portal Access
Submit a Partner Program Inquiry.
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