Blog Articles

The Real Challenge in AI? It’s Not the Algorithm — It’s the Data!

By Kowsalya Rajendran, Data Annotation Manager Artificial Intelligence (AI) is advancing at an extraordinary pace, transforming industries and redefining what’s possible. But despite these rapid advancements, one fundamental truth remains: even the most sophisticated AI model is only as good as the data it learns from. While much of the focus in AI development is […]

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Concord Technologies Named to Leaders Category in Latest IDC Digital Fax Vendor Assessment

The latest IDC MarketScape assessment of digital fax vendors is out, and Concord Technologies has been named to the Leaders Category. The report, IDC MarketScape: Worldwide Digital Fax 2024 Vendor Assessment (doc #US51812124, December 2024), can be downloaded here. Companies included were required to have revenues of at least $5 million annually, be global in

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3 Ways Practical AI Applications Improve Healthcare Operations

AI The Right Way: Achieving Immediate Operational Improvements In Admin Processes Healthcare has many moving parts — some directly attached to patient treatment, others behind the scenes. Those unseen activities, however, can have a huge effect on patient outcomes.   Consider the flow of documents through the healthcare continuum: Admissions and intake, prior authorization requests, lab work and

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Concord Technologies Awarded Patent for De-Identification of Healthcare Documents

Written by: Andre Sublett, VP Data and Advanced Analytics Our patent, Automated Batch De-Identification of Unstructured Healthcare Documents, was awarded by the U.S. Patent and Trademark Office in November 2024. The award of this patent recognizes the company’s ability to ensure that no protected health information, or PHI, is used to train the parts of

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Low-Risk AI Adoption — A logical place to start

Healthcare’s history of approaching new tech with caution pays ongoing dividends  Healthcare providers are often hailed as “miracle workers,” and small wonder. Diseases that were once untreatable can now be cured, or at the very least treated, managed, and reduced in severity.   And consider the advances in treatments in procedures such as hip and knee

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Fierce Health Payer Summit highlights interoperability gaps

The recently concluded Fierce Health Payer Summit focused heavily on the many challenges surrounding prior authorization. Many presenters discussed the challenges from a patient perspective, while others tackled the clinical side by assessing the acute need to improve data exchange and interoperability between payers and providers. Whether patient or caregiver, the goal is obvious: achieve

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AI and Human interaction in healthcare.

Five Misconceptions About AI in Healthcare

Author: Chris Larkin, CTO The rapid evolution of Artificial Intelligence (AI) in the past decade has transformed numerous industries, and healthcare is no exception. From predictive analytics to advanced imaging, AI is poised to revolutionize medical practice. In a recent survey, 94% of healthcare companies reported using AI in various aspects of their operations. Simultaneously,

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Concord Technologies Achieves HITRUST® Risk-based, 2-year Certification Demonstrating the Highest Level of Information Protection Assurance

Concord Technologies, a leading provider of cloud fax and document processing solutions, have announced that their Cloud Fax and NEXTSTEP platforms have earned certified status by HITRUST for information security. HITRUST Risk-based, 2-year (r2) Certified status demonstrates that the organization’s Cloud Fax and NEXTSTEP platforms have met demanding regulatory compliance and industry-defined requirements and is

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Concord Technologies Sponsors HIMSS AI in Healthcare Forum

Artificial Intelligence (AI) is a rapidly evolving field with new developments and breakthroughs occurring regularly. The upcoming HIMSS AI in Healthcare Forum will provide an opportunity to learn about the latest trends, research, and technologies in AI. Concord Technologies is thrilled to sponsor the HIMSS (Healthcare Information and Management Systems Society) conference on December 14

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