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Get documents and data where they need to be, remove tedious manual work, and accelerate decision-making—all within a shared AI-Driven workspace.
Applying Concord’s Practical AI™ to referral management
91% Bed Capacity
5% Daily Loss
28%
Increase In Accepted Referrals
2 Hours
per day saved by automatic capture and reporting of referral data
4 Minutes
Average Time to Process Referrals
2 Hours
Door to Floor
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Supporting humans making human decisions
By leveraging our deep expertise and innovation with cloud fax technology, and combining that with today’s leading artificial intelligence (AI) technology, we are able to unlock the unstructured data contained in fax documents and use that data more efficiently and accurately in automated workflows. The result is reduced manual effort and errors, lessening the burden on already overstretched care teams.
Data made useful
Automatically unlock data from static documents so it can be manipulated and edited.
Route information quickly
Immediately provide information to administrative and clinical teams so they can take action.
Workflow efficiency
Automate workflows for greater efficiency between teams; less time spent manually processing.
Cut down on wait time
Greatly reduce wait time to improve patient experience; faster decisions mean faster time to patient care.
Healthcare AI Pioneers
With over five decades of combined healthcare technology and AI experience, Concord Technologies is fortunate to have leaders driving the vision and execution of our data solutions.
Boosting efficiency, not replacing expertise
Eliminating thoughtless tasks, not human authority
There’s an appropriate amount of personal and professional uncertainty around AI replacing jobs but in realistic terms, that’s not in the foreseeable future. Can AI safely diagnose, treat, or prescribe medications to patients? Not yet. But today AI can intelligently route and classify documents and extract pertinent information from those documents for improved clinical workflows and faster decision making. In this way, AI can support – not replace – care teams by eliminating much of the manual effort that slows the process down and frustrates overburdened teams.
Christopher Larkin
Chief Technology Officer
23 Years of AI Experience
Microsoft, GE Healthcare, Elsevier
"Getting information from point A to point B is what we've been doing at Concord for over twenty years. Cloud Fax technology, and by extension, delivering documents and patient information, to care teams is in our DNA. "
Andre Sublett
Vice President of Data and Analytics
12 Years of AI Experience
GE Healthcare
"My team and I are relentless in delivering exceptional and innovative software that makes a profound difference with caregivers, patients, communities, and businesses."
Imran Sait Mohammad
Program Director AI
20 Years of AI Experience
Bank of America, Great Lakes Institute of Management
"Cautious application of responsible AI can help clinicians make better decisions today."
In the 2023 KLAS Digital Fax report, Concord Cloud Fax is confirmed as leading the industry in advanced features.
Make collaborative and more informed referral decisions for you and your patients with Concord Care Intake. Receive and review referrals from multiple sources on one screen, eliminating the confusion and lost time that comes from searching for the right window.
Structured data doesn’t just benefit administrative and care teams: it gives leaders the tools and information they need to manage, monitor, and optimize their business.
Why Concord's Practical AI™?
Your organization can depend on technology developed in-house, not through external partnerships.
Modern healthcare includes patients, providers, and the data that connects them. At Concord, we’re serious about data delivery and making it as simple and easy as possible for busy care teams. Today, we deliver over 12 million pages per day to over 200,000 users. Unlike other organizations whose solutions are the amalgamation of acquired software and third-party software licenses, Concord’s Practical AI™-driven solutions are developed by our own in-house development team, removing the risk of software incompatibilities between applications, and allowing for a more seamless flow of data and streamlined user experience.
Modernize your cloud fax network for data delivery, not only document exchange.
Make faster intake decisions with better referral management processes
Reduce the time it takes to schedule patient procedures and appointments
Streamline the process for Prior Authorizations between payers, providers, and patients
Review and deliver lab results with more speed and accuracy
Fulfill and renew prescriptions for improved medication adherence
Eliminate manual effort for overburdened care teams
Shared workspace for triaging and routing documents improves team collaboration and efficiency
Seamless interoperability with many of the applications you are already using.
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