Modernize your Fax Infrastructure with Concord Cloud Fax
Today’s digital fax solution should scale for tomorrow’s business.
The challenge isn’t eliminating fax, it’s modernizing it.
Concord enables healthcare organizations to evolve fax into a secure, cloud native document exchange that aligns with today’s requirements for security, compliance, resilience, and operational efficiency. By moving fax workflows to the cloud, teams preserve the ubiquity and reliability healthcare depends on while gaining the scalability, visibility, and control needed for long term success.
The Concord Cloud Fax Advantage
Concord replaces outdated server infrastructure with a secure, scalable, cloudbased platform designed for mission based platform designed for mission critical fax operations.
Key benefits:
- No hardware to purchase or maintain
- Zero support and maintenance fees
- Unlimited, on-demand scalability
- Pay only for what you use
- Enterprise-grade security built into the platform
- Time-stamped confirmations and industry-leading deliverability
- 99.99% uptime with multi-layer redundancy
Reliable, High-Quality Transmission Every Time
Concord’s transmission enhancing capabilities include:
- Dynamic call path rerouting with our patented SureConnect™ technology
- Multi-datacenter redundancy
- Real-time failover
- Built-in monitoring and performance optimization
Smarter Workflows with Intelligent Document Processing
Available enhancements include:
- Document classification
- Inbound page splitting
- Advanced data capture and barcode extraction
- Collaborative queues and workspaces
- AI-powered automation options
Cost Efficiency That Scales with You
Cloud faxing removes hidden costs associated with traditional fax servers, from hardware refresh cycles to telecom contracts.
Concord helps reduce costs by:
- Eliminating server hardware purchases
- Removing telecom line and port fees
- Removing software licensing and upgrade charges
- Providing free standard + emergency support
- Scaling capacity instantly during volume spikes
You only pay for the pages you send or receive, creating a more predictable and transparent cost model.
Built for Healthcare and Enterprise Requirements
Concord’s infrastructure is designed for organizations that depend on secure, compliant, high volume document exchange, and is chosen by organizations with strict adherence to HIPAA, HITRUST, SOC2, and other standards. Cloud volume document exchange. Cloudbased faxing supports modernization initiatives, improves interoperability, and prepares organizations to leverage future AI based faxing supports modernization initiatives, improves interoperability, and prepares organizations to leverage future AI driven workflows.
Concord’s Three Step, No Downtime Migration Process
Understand
Your Environment
We learn your existing workflows, application dependencies, and routing requirements, so your cloud setup works exactly the way your team needs it to from day one.
Customize
Your Solution
Concord’s solutions engineers configure a cloud deployment tailored to your organization using APIs, integrations, and intelligent routing.
Execute
the Plan Seamlessly
Frequently Asked Questions
Why are healthcare organizations moving from on premise fax servers to cloud fax?
Healthcare organizations are moving to cloud fax to reduce infrastructure burden while improving security, reliability, and scalability. Traditional fax servers require hardware purchases, ongoing maintenance, telecom contracts, and IT oversight that are increasingly difficult to justify with shrinking teams and rising costs.
Concord Cloud Fax replaces onpremise fax servers with a secure, cloudnative platform that supports alwayson operations, business continuity, and predictable costs without sacrificing the ubiquity healthcare depends on.
Is fax still relevant in healthcare?
Yes. Fax remains deeply embedded in healthcare workflows and continues to carry a significant portion of clinical and administrative data exchanged between providers, payers, and partners.
The challenge is not eliminating fax, but modernizing it. Cloudbased fax preserves fax’s reliability and interoperability while adding security, visibility, automation, and integration with modern digital workflows. Concord Cloud Fax enables organizations to modernize data exchange without disrupting established processes.
What are the main limitations of traditional fax servers?
On-premise fax servers introduce cost, complexity, and operational risk, including:
- High upfront capital expenditures for hardware
- Expensive maintenance and support contracts
- Telecom line and port limitations
- Ongoing IT overhead for updates, security, and troubleshooting
- Limited scalability and single-site redundancy
These constraints make it difficult for organizations to modernize workflows, adopt automation, or ensure resilience during outages and disruptions.
How can Cloud Fax improve reliability and deliverability compared to fax servers?
Concord Cloud Fax is built for mission-critical document exchange and engineered for consistent, high-quality transmission. Its cloud architecture supports:
- Multi-datacenter redundancy
- Real-time failover
- Intelligent routing to avoid busy signals and delivery delays
- Built-in monitoring and performance optimization
Concord’s enhanced deliverability capabilities help ensure documents reach their destination even during peak volume periods.
How does Concord handle migration from an on premise fax server to the cloud?
Concord offers a three-step, no-downtime migration process designed to keep users productive throughout the transition. The process includes:
- Understanding existing workflows, applications, and routing requirements
- Configuring a cloud solution tailored to the organization using APIs, integrations, and intelligent routing
- Executing a phased, seamless migration with ongoing communication and expert support
Thousands of organizations have successfully migrated to Concord Cloud Fax without service disruption.
Ready to Replace Your Fax Servers?
Whether you want to decrease costs, eliminate maintenance, or future proof your operations, Concord Cloud Fax delivers a modern alternative to outdated fax server software—and does it without sacrificing the reliability your users depend on.
Let Concord help you make the move to the cloud confidently and seamlessly.