Breaking the Status Quo in Imaging
The radiology industry is at an inflection point. After years of conversations about potential and possibility, healthcare providers are demanding solutions that deliver measurable results today. Our recent conversations with imaging providers at RSNA confirmed what many in the field already know: the status quo isn’t sustainable.
The Real Cost of Administrative Bottlenecks
Healthcare providers aren’t looking for more standalone solutions. They need integrated workflows that eliminate friction and drive tangible outcomes. The challenge isn’t a lack of technology, it’s fragmentation. Too many systems operating in silos, too many manual handoffs, and too much time spent on administrative tasks that pull focus away from patient care.
Our partnership with Konica Minolta Healthcare Americas addresses this head on. By integrating our Secure Document Exchange directly within the Exa PACS|RIS platform, we’ve created a unified environment that handles everything from referrals and document routing to ensuring critical patient data reaches the right providers at the right time. The key difference? A native integration rather than bolted-on solutions. Additionally, industry- leading uptime and faster order and report turnaround times create a seamless experience that imaging teams can actually rely on.
ROI: From Nice to Have to Non-Negotiable
As our Chief Sales Officer Mark Miller recently discussed with leading radiology media, imaging practices need to see real return on investment, and they need to see it quickly.
That’s why the transformation we’re driving is so dramatic. Practices that were drowning in manual processes are now experiencing streamlined operations and accelerated revenue cycles. The Concord Connect™ platform automates document classification and data extraction, reducing the manual work that bogs down staff and slows care delivery. When these capabilities are embedded directly into platforms like Exa, the results speak for themselves: faster scheduling to scan times, fewer errors, and improved financial performance.
For decision makers, these aren’t just features. They’re bottom-line improvements that justify investment and drive sustainable growth.
Security and Efficiency: Not Mutually Exclusive
As Barry Lovette from AuntMinnie.com emphasized in his conversation with Mark at RSNA, secure document exchange is shaping the future of healthcare. Seamless data sharing is no longer a luxury. It’s essential for improving care coordination and reducing administrative burden.
Concord’s Straight-Through Processing for Healthcare, ensures documents flow securely across systems while eliminating the silos that have plagued healthcare for decades. This means enabling interoperability now as a practical solution that drives better outcomes and operational efficiency today.
AI Beyond Image Analysis
Much of the healthcare AI conversation centers on clinical applications like image analysis. But as Kieran Anderson from Applied Radiology discussed with Mark, there’s enormous, untapped value in applying AI to the administrative processes that support clinical work.
By streamlining document intake and ensuring accurate patient and study matching, our solutions eliminate delays and reduce errors. This frees imaging teams to focus on what matters most: delivering quality care. When technologists spend less time tracking down missing documents and radiologists don’t have to wait for critical patient history, the entire workflow improves. Everyone wins, especially patients.
The Path Forward
The market signal is unmistakable. Healthcare providers are evaluating solutions based on measurable outcomes, demanding native integration over bolt-on tools, and expecting security and efficiency to coexist. These aren’t requests. They’re requirements.
The future of radiology isn’t about isolated innovations. It’s about integrated solutions that work together seamlessly. Our partnership with Konica Minolta Healthcare exemplifies this approach, combining cutting edge PACS|RIS technology with intelligent document exchange to create workflows that are faster, more accurate, and more efficient.
The radiology industry is ready for change. The question isn’t whether AI-driven automation will transform imaging practices. It’s how quickly organizations can adopt solutions that are already delivering results.