Transforming the future of documents and data


Concord is leading the development of new Artificial Intelligence technologies to extract data from documents and ease the burden of managing fax communications.

Concord was built on a simple principle: take care of people, and make the exchange of information easier. Over the last 20 years, we have moved from a modest Seattle-run and operated business to an international organization trusted by more than 200,000 users with their mission-critical data. 

Today, we are responsible for sending and receiving millions of documents every day in healthcare, technology, and financial markets.  With a 97% customer retention rate and delivery reliability that is unparalleled in the industry, Concord is committed to being the partner you can trust with your data.

As we have worked with our customers, we understand that today’s businesses move at the speed of data exchange.  We have invested in additional solutions that allow us to offer our partners the ability to put their documents securely to work for them in their business.  We thrive on improving your team’s workflows, data capture, and exchange so you can focus on what makes your organization great.  We invite you to learn how Concord can help you reach your full potential.

A few years ago we set out to see if we could use Artificial Intelligence technologies to help our customers make the process of handling faxes feel a lot less painful.

Could we automatically identify documents and who they were for so we could route them directly to where they needed to be?

Could we automatically extract all the information from a document so that a user didn’t have to hunt for information and type it into other systems?
Could we automatically convert a fax of a medical record into a structured Electronic Health Record?

Turns Out We Can.

We launched Concord Document Workflow and Concord Intelligent Data Extraction technologies over the past few years and are delighted by the response from the market. We have hundreds of customers using these technologies today to automate the processing of documents in their organizations.

Our vision for the future is that we can automate all of the routing, sorting, filing, typing and other manual work that companies perform on documents and surface the data and insights that they need to make smart decisions faster and with less overhead.


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