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AI Won’t Replace Human Intuition by Concord CTO Chris Larkin in Forbes

It’s no secret that document-driven industries such as healthcare have moved to digital — or cloud — fax document management. With the right partner, they gain secure, reliable data delivery alongside the ability to analyze incoming documents, intelligently extract data for delivery to workflows and much more. At the same time, they can allow you to eliminate costly, ground-based physical servers that may be in constant need of upgrades and support.

Not all cloud fax providers are alike, however, so it’s important to see what a provider offers at the outset. The way that a provider handles their implementation process will be a good indicator for how they act as a partner. A strong start means that the upsides of cloud fax can materialize that much sooner. With that in mind, here are a few things anyone considering cloud fax should want to see from the outset…