Concord Digital Fax
FAXCOM Hybrid Solution
The best of both worlds for enterprise digital fax.
Reduce complexity while protecting your enterprise communication network investment with FAXCOM Hybrid.
Hybrid moves fax transmission to the cloud, while retaining your on-premise server’s security, integrations, routing, and automation rules.
Reduce Operational Expense
- Reduce data-center footprint and related maintenance costs
- Eliminate or reduce fax telephony line costs and maintenance
- Reduce or Remove machine costs like ink, toner, paper
- Depend on just one vendor to manage maintenance, servers, and troubleshooting, as needed
Preserve Employee Workspace
- Maintain your organization’s existing network integrations, automation, and workflow configurations
- Eliminate the need to train staff to drive adoption
- Easy implementation process allows you to migrate at your speed
- No change-management or migration-related downtime
Maintain Business Continuity
- Easily scale and eliminate fax telephony and server capacity limits
- Seamlessly integrate with existing user applications
- Achieve secure and reliable business continuity through cloud transmission with 99.99% uptime
- SureConnect™ failover system dramatically decreases delivery errors
Customizable features tailored to fit your network and business operations
- Scale in real time to support fax-volume fluctuation
- Send and receive via email, web client, EHR or other workflow application
- Active directory and SSO integrations available
- Customizable cover pages
- Inbound and outbound automation
- Monitor departmental usage by job type, fax number and user
- Patented SureConnect™ failover system intelligently routes faxes through alternative call points if needed
- TLS encryption
- Real-time, sent fax status alerts
- Web-based, desktop and mobile interfaces
- Custom retries
- Customizable workflow configurations
- 99.99% Uptime thanks to our Active-Active network
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Hybrid moves fax transmission to the cloud, while retaining your on-premise server’s security, integrations, routing, and automation rules.
The hybrid fax solutions have provided significant time savings, allowed us to reduce hardware and support costs, and ultimately increased reliability for our customers that depend on us.
It ManagerNuss Professional Services Group
The Concord team has been wonderful to work with; we’ve felt very supported throughout the process and any challenges we’ve had; they’ve worked alongside us to resolve.
Oceans HealthcareVice President of Clinical Services
Ready to take the next step toward straight-through processing?
Book an assessment today.