HIPAA Secure Cloud Fax for businesses of all sizes.
In less than 10 minutes, you could be using Concord’s secure, online fax service to send and receive faxes.
FaxPro 100
Up to 100 pages a month- Maximum Users: 3
- Included Inbound Pages: 50
- Included Outbound Pages: 50
- Additional Pages: 7c/page
- Toll-Free: Included
FaxPro 300
Up to 300 pages per month- Maximum Users: 3
- Included Inbound Pages: 150
- Included Outbound Pages: 150
- Additional Pages: 7c/page
- Toll-Free: Included
FaxPro 1000
Up to 1,000 pages per month- Maximum Users: 20
- Free Included Pages: 1,000
- Additional Pages: 7c/page
- Toll-Free: Included
Domestic Rates (US and Canada)
- $14.95 per month
- 150 free pages inbound; thereafter, 0.07 per page
- 150 free pages outbound; thereafter, 0.07 per page
Outbound Overtime Charges
The average fax page is sent within 60 seconds. However, there are circumstances outside the control of Concord that may extend this reasonable transmission time. These reasons include the graphic or textual intensity of the document and the speed of the fax devices used in the transmission of the fax. For those fax pages sent that take more than 72 seconds of transmission time per page, “Overtime Charges” will apply. Overtime Charges are incurred in six-second increments for transmission time in excess of 72 seconds and are billed at one-tenth of the Customer’s per-page rate. For example, if the per-page rate to the U.S. and Canada is $0.07 and a fax page takes 78 seconds to send, Customer will be billed an additional $.007. The resulting cost for the 78-second fax page would equal $0.077.
Domestic Rates (US and Canada)
- $49.95 per month
- 1,000 free inbound/outbound pages (combined) thereafter, $0.07 per page
Outbound Overtime Charges
The average fax page is sent within 60 seconds. However, there are circumstances outside the control of Concord that may extend this reasonable transmission time. These reasons include the graphic or textual intensity of the document and the speed of the fax devices used in the transmission of the fax. For those fax pages sent that take more than 72 seconds of transmission time per page, “Overtime Charges” will apply. Overtime Charges are incurred in six-second increments for transmission time in excess of 72 seconds and are billed at one-tenth of the Customer’s per-page rate. For example, if the per-page rate to the U.S. and Canada is $0.07 and a fax page takes 78 seconds to send, Customer will be billed an additional $.007. The resulting cost for the 78-second fax page would equal $0.077.
| COUNTRY | PER PAGE |
| Afghanistan | $1.10 |
| Albania | $0.76 |
| American Samoa | $0.85 |
| Andorra | $0.48 |
| Angola | $0.88 |
| Anguilla | $0.74 |
| Antigua/Barbuda | $0.62 |
| Argentina | $0.10 |
| Armenia | $0.99 |
| Aruba | $0.48 |
| Ascension Island | $1.24 |
| Australia/Christmas Is./Cocos Is. | $0.15 |
| Austria | $0.20 |
| Azerbaijan | $0.78 |
| Bahamas | $0.45 |
| Bahrain | $0.64 |
| Bangladesh | $1.12 |
| Barbados | $0.85 |
| Belarus | $0.82 |
| Belgium | $0.15 |
| Belize | $0.83 |
| Benin | $0.95 |
| Bermuda | $0.43 |
| Bhutan | $0.52 |
| Bolivia | $0.78 |
| Bosnia | $0.80 |
| Botswana | $0.83 |
| Brazil | $0.40 |
| British Virgin Is. | $0.66 |
| Brunei | $0.84 |
| Bulgaria | $0.62 |
| Burkina Faso | $0.76 |
| Burundi | $0.76 |
| Cambodia | $1.75 |
| Cameroon | $0.78 |
| Cape Verde Island | $0.92 |
| Cayman Is. | $0.60 |
| Central African Rep. | $1.66 |
| Chad | $1.84 |
| Chile | $0.18 |
| China | $0.55 |
| Colombia | $0.48 |
| Comoros/Mayotte | $1.64 |
| Congo | $1.12 |
| Cook islands | $1.86 |
| Costa Rica | $0.61 |
| Croatia | $0.64 |
| Cuba/Marina Island | $0.89 |
| Cyprus | $0.66 |
| Czech Republic | $0.52 |
| Denmark | $0.15 |
| Diego Garcia | $1.20 |
| Djibouti | $1.39 |
| Dominica | $0.64 |
| Ecuador | $0.65 |
| Egypt | $0.75 |
| El Salvador | $0.64 |
| Equitorial Guinea | $2.00 |
| Eritrea | $1.90 |
| Estonia | $0.52 |
| Ethiopia | $1.16 |
| Falkland Islands | $1.40 |
| Faroe Islands | $0.61 |
| Fiji Islands | $1.10 |
| Finland | $0.15 |
| France/Monaco | $0.15 |
| French Guyana | $0.95 |
| French Polynesia | $1.08 |
| Gabon | $0.93 |
| Gambia | $0.83 |
| Germany | $0.15 |
| Ghana | $0.89 |
| Gibraltar | $0.72 |
| Greece | $0.39 |
| Greenland | $0.74 |
| Grenada | $0.98 |
| Guadeloupe | $0.66 |
| Guam | $0.30 |
| Guatemala | $0.64 |
| Guinea-Bissau | $1.63 |
| Guyana | $1.02 |
| Haiti | $0.63 |
| Honduras | $0.64 |
| Hong Kong | $0.15 |
| Hungary | $0.44 |
| Iceland | $0.48 |
| India | $0.89 |
| Indonesia | $0.94 |
| Iran | $1.07 |
| Iraq | $1.36 |
| Ireland | $0.15 |
| Israel | $0.71 |
| Italy | $0.20 |
| Ivory Coast | $1.23 |
| Jamaica | $0.65 |
| Japan | $0.29 |
| Jordan | $0.86 |
| Kenya | $0.92 |
| Kiribati | $1.35 |
| Korea (north) | $3.50 |
| Korea (south) | $0.30 |
| Kuwait | $0.84 |
| Laos | $1.64 |
| Latvia | $0.70 |
| COUNTRY | PER PAGE |
| Lebanon | $1.03 |
| Lesotho | $1.15 |
| Liberia | $0.67 |
| Libya | $0.78 |
| Liechtenstein | $0.29 |
| Lithuania | $0.66 |
| Luxembourg | $0.38 |
| Macao | $0.90 |
| Macedonia | $0.90 |
| Madagascar | $1.44 |
| Malawi | $0.91 |
| Malaysia | $0.60 |
| Maldives | $1.40 |
| Mali Republic | $0.94 |
| Malta | $0.70 |
| Marshall Islands | $0.88 |
| Mauritania | $1.24 |
| Mauritius | $0.93 |
| Mexico | $0.38 |
| Micronesia | $1.34 |
| Moldova | $0.97 |
| Monaco | $0.25 |
| Mongolia | $1.78 |
| Montserrat | $0.67 |
| Morocco | $0.80 |
| Mozambique | $0.96 |
| Myanmar | $1.86 |
| Namibia | $1.06 |
| Nauru Republic | $1.20 |
| Nepal | $1.14 |
| Netherland Antilles | $0.46 |
| Netherlands | $0.15 |
| New Caledonia | $1.25 |
| New Zealand | $0.15 |
| Nicaragua | $0.71 |
| Niger Republic | $1.60 |
| Nigeria | $0.88 |
| Niue Island | $1.96 |
| Norway | $0.15 |
| Oman | $1.06 |
| Pakistan | $1.07 |
| Palau | $1.51 |
| Panama | $0.59 |
| Papua New Guinea | $0.80 |
| Paraguay | $0.80 |
| Peru | $0.62 |
| Phillipines | $0.39 |
| Poland | $0.57 |
| Portugal | $0.15 |
| Puerto Rico | $0.18 |
| Qatar | $0.99 |
| Reunion Island | $0.78 |
| Romania | $0.78 |
| Russia/C.I.S | $0.79 |
| Rwanda | $1.54 |
| Saipan/Guantanamo Bay | $0.74 |
| San Marino | $0.66 |
| Sao Tome | $1.61 |
| Saudi Arabia | $0.83 |
| Senegal | $0.84 |
| Seychelles | $0.81 |
| Sierra Leone | $1.30 |
| Singapore | $0.25 |
| Slovakia | $0.52 |
| Slovenia | $0.83 |
| Solomon Islands | $1.24 |
| Somalia | $1.68 |
| South Africa | $0.69 |
| Spain | $0.30 |
| Sri Lanka | $1.06 |
| St. Helena | $1.58 |
| St. Lucia | $0.68 |
| St. Pierre | $0.54 |
| St. Vincent | $0.70 |
| Sudan | $0.87 |
| Surinam | $1.07 |
| Swaziland | $0.74 |
| Sweden | $0.15 |
| Switzerland | $0.15 |
| Syria | $1.40 |
| Taiwan | $0.30 |
| Tanzania | $0.92 |
| Thailand | $0.80 |
| Togo Republic | $1.16 |
| Tonga | $1.25 |
| Trinidad & Tobago | $0.98 |
| Tunisia | $0.84 |
| Turkey | $0.69 |
| Turkmenistan | $1.06 |
| Turks and Caicos Is. | $0.90 |
| Tuvalu | $1.18 |
| Uganda | $0.93 |
| Ukraine | $0.95 |
| United Arab Em. | $0.66 |
| United Kingdom | $0.13 |
| Uruguay | $0.79 |
| Vanuatu | $1.18 |
| Venezuela | $0.48 |
| Vietnam | $1.27 |
| Wallis & Futuna | $0.60 |
| Western Samoa | $1.04 |
| Yemen | $0.94 |
| Yugoslavia | $0.74 |
| Zaire | $1.06 |
| Zambia | $0.49 |
| Zimbabwe | $0.88 |
Security and compliance across industries
Easy Options to Send and Receive
With Concord Cloud Fax, users have the ability to send and receive faxes however they prefer. Many of our users choose to integrate cloud faxing with their existing systems, but they also use Concord to fax via email, multi-function printer, print-to-fax technology, file drop or even a traditional fax machine.
Better than Traditional Failover
Unlike other online fax providers, Concord’s network is active-active, with multiple datacenters processing fax traffic. So even if one datacenter should become unavailable due to a major outage, like a natural disaster, traffic continues to flow and our users’ ability to send and receive faxes is never impacted.
Unparalleled Deliverability
With Concord’s patented SureConnext call routing technology, we take an approach to delivery that other fax services are unable to: We dramatically decrease fax delivery errors by intelligently routing faxes through alternate call paths, and we’ll try as many call paths as it takes until a fax delivery is successful.
Seamless Integration
The number one reason that users move to Concord from other fax solutions is that their provider lacks the tools to integrate fax into existing applications. At Concord, we’ve engineered a seamless experience for our users: Cloud Fax can make documents immediately accessible within the systems and applications users spend the most time in.
Security and compliance across industries
Network security
- Encryption (in-transit & at-rest)
- SSL/TLS encryption for web traffic
- TLS for email
- AES 256-bit encryption
- Active intrusion protection
Physical security
- Private datacenter suites in secured and guarded buildings
- Highly restricted, controlled badge access for all datacenters
- Closed Circuit Video security and monitoring
Logical security
- All logins and access is logged and recorded.
- Complex password requirements.
- Enforced anti-virus policy across the network.
Over 97% retention rate, year over year
Over 140,000 users prefer Concord’s secure online fax solution because of our dedication to compliance, but also because our Cloud Fax is more than just compliant: It’s built to make the day-to-day tasks of even the most massive enterprise and healthcare organizations more simple, more secure and more seamless through and through.
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