“The biggest benefit to us is not having to worry about faxing. It’s one of those features we no longer hear about from a product or support perspective because it’s working as it should be. That’s all we could ever ask for.”

“I can’t tell you the last time we had a fax not go through. That’s been fantastic. If referring doctors or groups know it’s easy to send people to us, they’re more likely to do it. Our staff has more time to help patients and grow our business, a huge benefit as well. Concord’s solution means that we’re not sitting around waiting on a piece of paper to arrive. Fax was the missing link from our workflow standpoint. Concord closed the loop for us.”

“The Concord team came in, looked at what we needed, and told us what they could do. There was no implementation charge, and the fee structure was transparent and simple. Concord really studied what our problems and issues were and came up with the right solution. It was nothing like the experience we’d been having with our e-fax provider up to that point.”