Concord Technologies Completes Acquisition of Biscom, Inc. to Create a New Industry Leader in the Secure Transmission and Intelligent Handling of Protected Information
Seattle, WA – January 5, 2024 – Concord Technologies (“Concord”), a leading provider of secure document exchange and workflow automation solutions, has acquired Biscom, Inc. (“Biscom”), a leader in on-premises enterprise fax and secure file transfer solutions. Together, these organizations serve over 4,500 customers and process over 4 billion pages of protected information every year, creating a new industry powerhouse and the largest provider offering secure document exchange and workflow automation solutions across on-premises, hybrid, and cloud fax architectures.
The combined organization, which focuses on healthcare and other highly regulated industries, will now be able to provide mission-critical document processing and automation capabilities and securely transmit and transform massive amounts of unstructured data, into organized and useful information for customers seeking advanced features across many enterprise platforms.
The company will operate as Concord Technologies under the leadership of Chief Executive Officer Chris Moore and the Concord Executive team.
“Both Concord and Biscom have proven records of innovation, impressive industry reputations and unwavering dedication to customers,” said Moore. “We are committed to building on this strong foundation to help solve the industry’s most critical challenges in exchanging, accessing, and integrating protected data. Our goal is to give customers added peace of mind that they are working with a partner that can solve their technology challenges now and provide innovative solutions well into the future.”
Dave Lucey, Biscom CEO, added: “Many of our customers have prioritized transitioning all mission critical applications to the cloud. Our combination with Concord ensures we can continue to meet their needs—wherever they are in their cloud migration journey—with the same high standard of service and an unrelenting commitment to customers’ success. Bringing our industry-leading innovations under the same roof is an incredible opportunity for our combined customers and partners, and I know our employees are in great hands with Chris and the rest of the Concord team.”
About Concord Technologies
Concord Technologies is a provider of cloud-based fax, intelligent document automation and workflow solutions to healthcare providers, payers, and other highly regulated businesses. For more than 20 years, millions of sensitive records containing valuable patient information have been accurately and securely sent and received using Concord’s Cloud Fax suite of solutions. The company is also recognized for its best-in-class development of new artificial intelligence technologies and industry-leading applications that help its customers grow and manage their business.
Biscom has been at the forefront of advancing secure data exchanges for mission-critical information for more than three and a half decades. The company prides itself on helping customers architect enterprise communication infrastructures that alleviate real world challenges no matter the organization technology stack or regulation requirements. Cloud-based, on premises, or hybrid, Biscom’s flexible digital fax, secure messaging, and workflow automation solutions work together with existing systems to prevent organizational bottlenecks that impact productivity and profitability.
Dan Conley, Principal
Julie Freguia, Vice President of Marketing