Cloud Fax

Designed for large organizations that need to exchange high volumes of critical documents each day, securely and reliably.

The future of paperless data exchange

Concord Cloud Fax offers everything your organization needs to securely send and receive thousands or millions of faxes every day. No fax machines, no fax servers, and no long-term commitments: Just completely reliable cloud-based fax.

Secure and Compliant

HIPAA compliant, PCI certified, SOC 2 audited, and secure and encrypted at every stage: Concord Cloud Fax is designed for organizations that adhere to strict document security standards.

No Fax Servers

No downtime and no lapse in productivity, just user-friendly online fax. In moving to Concord, enterprises can easily migrate off of even the largest and most complex fax server configurations, without missing a beat.

Unparalleled Deliverability

Concord Cloud Fax leads the industry in uptime, deliverability, and overall reliability. Our patented technology ensures that faxes get where they’re supposed to go, every time.

We’re reimagining the role of fax in healthcare

At Concord, we know that faxed documents are crucial to healthcare processes, so we’re making faxes work for healthcare professionals.

We’re transforming the ease and security with which faxes are exchanged; we’re changing the way that inbound documents are handled; and we’re reimagining the way that the data needed to impact patient outcomes is extracted from documents.

Explore how Cloud Fax works for:


Day-to-day Cloud Fax users have multiple options for sending and receiving, organizing fax workflows, reporting and more.


Available via API or through Concord’s Partner Program, we enable Cloud Fax and Document Automation integrations for EHRs and other systems. 

IT & Compliance

IT and security professionals enjoy the peace of mind that comes with Concord’s simple online fax implementation and robust compliance programs.

Over 200,000 users and rapidly growing

Provation logo
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“Overall Concord has been fantastic from the sales and discovery part of this project all the way to the support we are receiving. Their support is fantastic, I usually get a response within minutes or hours. Jason in the Premium Support team has been fantastic and has helped me get cover sheets ready, work with API’s, and get the information that I need.”

Western Union

Fax server displacements, simplified

Replacing legacy fax server systems is easy with Concord. We understand traditional and digital fax better than anyone—and we know that replacing servers can be daunting. We’ve enabled countless users to seamlessly transition to the future of fax.

Start doing more with your faxes, from start to finish

Cloud Fax

The most secure and reliable way for organizations to exchange critical documents. No need to worry about fax servers or telephony management; Concord Cloud Fax leads the industry in deliverability for even the highest page volumes.

Document Workflow

Inbound documents are automatically identified, classified, and routed to the right individual or team. Shared queues enable teams to track how documents are being processed, making it simple to collaborate on document processes from anywhere.

Intelligent Data Extraction

The data that arrives trapped inside faxes and other documents is automatically identified and extracted from the document via Artificial Intelligence. No combing through documents, no manual entry; just data that’s ready to use.

Ready to Learn More?


Enterprise Cloud Fax

Document Automation

Intelligent Data Extraction


Build an Enterprise Quote

Integrate with Us

Speak to Sales 

Sign-up for Fax Pro


Open a Ticket

Cloud Fax Videos

Cloud Fax Downloads

Cloud Fax User Guides

NEXTSTEP Downloads and Docs



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