Author name: nkach@concord.net

In addition to compliance requirements related to HIPAA, there are other significant regulatory areas for prospective cloud fax vendors. For this seventh installment of our blog post series about assessing new electronic fax providers, we examine three categories of compliance that are especially significant for non-healthcare customers—PCI DSS, SOC 2, and FedRAMP.

As digital fax technologies continue to mature, Concord will extract more and more data from communications to help generate stronger, more precise digital records. As digital data is exchanged fluidly among organizations, the industry at large moves closer to an interoperable system that benefits both senders and recipients of PHI for faster and improved decision-making.

Compliance is a legal condition established by regulatory standards that have been set for whatever information an organization stores, shares, links to, or compiles. For anyone in the healthcare industry, compliance with the Health Insurance Portability and Accountability Act (HIPAA) applies to any organization handling protected health information (PHI) and is a mandatory vendor requirement for anyone looking to move to a cloud fax service. HIPAA compliance is the focus of this sixth installment of our blog post series about assessing a new cloud fax provider.

For the fifth post in our blog series about assessing cloud fax solutions, we focus on the need for a wide range of system capabilities. Electronic fax customers differ greatly in processes and workflows—they require a broad array of options for how end users can send and receive their faxes. Organizations benefit most from an internet fax system that enables them to work in the way they always have and replicates their existing processes.

Welcome to the next installment in our series on Assessing a Fax Provider: Application and system integrations. Successfully integrating your fax solution to your existing systems is a must. There are a few different ways to integrate, and it’s important that the fax vendor you select is able to facilitate the type of integration your organization needs.

Welcome to the next installment in our series on Assessing a Fax Provider: Network Security. For businesses in tightly-regulated industries, this can make or break a potential fax vendor. A highly secure network is a huge differentiator and needs to be understood by key stakeholders who are responsible for your organization’s information security.

Up next in our series on Assessing a Fax Provider: Deliverability. This is one of the most crucial elements for any business to understand, because it can have serious and lasting impacts to an organization’s ability to successfully exchange critical documents.